Report a problem

General — Site

Existing problems reported with Site

  • A slightly weird low priority one - the settlement page for Uig is not working - the links e.g. from Dunvegan and Portree lead to the lost page. Reported 09 Jun 2023
  • Unexpected route showing on Waylist! Kinwin Two has just appeared on one of my waylists - pretty sure it wasn't there yesterday. There is also a message on the waylist route list saying 'This route no longer exists in the network as it has been flagged (10502)' - which I think may be related. Thanks Jane Reported 31 May 2023
  • There is a duplicate route for Abetro, both showing as the same line on the map. Reported 06 Jun 2023
  • A particular type of "Download GPX file" link doesn't work. Start from a route page, make unverified routes visible, then click and choose Download GPX from popup. Goes to a url like this https://beta.slowways.org/gpx/3524_Romsou_Romford_South%20Ockendon.gpx It's a page of plain text html starting with "XML file has no style information associated with it". Perhaps trying to open a gpx file in browser instead of downloading it? Reported 29 Apr 2023
  • Ink Atlas printing isn't working today. Click through from a route page to the IA site and the large map area is all white, the background map, normal pop-up message, scale bar and action buttons are all missing. The Ink Atlas site seems ok otherwise. From home page I can upload (a freshly downloaded) GPX file from same route and print a map. Tried other routes and had same problem. Reported 06 May 2023
  • When I search for the Slow Ways place 'Lane End' in Buckinghamshire, it doesn't show up in the list of results. Reported 30 Apr 2023
  • Help! I think this is very important, and fairly urgent! It has recently become impossible to submit a negative review. After typing the review description and uploading some photos, when I click Maybe or No to the key question of "should this route be included in the network" there is nowhere to choose the main reason (danger/access/accuracy), and submitting it anyway just comes back with an error message saying it needs to be flagged first - which I can't do! Reported 03 Apr 2023
  • Odd, low priority URL bug. https://beta.slowways.org/Slowway/chiswa gets a "Sorry we couldn't find that" message. But put the capital W in SlowWay and it's all fine. Checked on Chrome, Edge and Chrome for Android. Reported 09 Mar 2023
  • Since late February the route grades from new surveys are no longer visible on route pages and waylists. Before this the grades were a great quick way to see which routes still needed surveys. As reported by someone else (Ken?). I think this is fairly important. It's the main reason I do surveys! Mary Oz. Reported 03 Apr 2023
  • Hi Cristie! I’m not sure this is a bug so much as an explanation I’m looking for. I’m getting frequent emails (6 in the last 24 hours) saying one of my routes has been reviewed. The route is Marlei One Markfield to Leicester, and the name of reviewer is David Griffiths. I don’t have David on my radar as a developer (perhaps I should). The more recent reviews include ‘test’, and they don’t appear on the live site. Could you do a check with Darren that this is all ok and above board? I will then ignore the emails! Thanks, Jane Reported 29 Mar 2023
  • There are 2 SouBur One routes. https://beta.slowways.org/Route/Soubur/257 and https://beta.slowways.org/Route/Soubur/4497. Upload date for both is 7 April 2021. Bit confusing for users, not sure if it could have any technical consequences. At the moment there is a single negative review on 257, and nothing on 4497. But 4497 coincides with (or follows) the suggested fix (and it adds a little more coast path nr one end). Is possible to rename one of them, i.e. simply change 4497 to SouBur 2? Reported 05 Mar 2023
  • Hi Cristie, your new route isn't showing on the progress map! https://beta.slowways.org/Route/Bascan/10316. With so much overlap I tried clicking through all of the settlement text popups instead. Clicked Canvey, could see Canvey Island settlement, BasCan 1 route and CanLei 1-4 but no BasCan 2. Same at Basildon. Reported 05 Mar 2023
  • Coarsening/crudening (is that a word!?) of routes when added to waylist. I made this waylist - https://beta.slowways.org/user/waylist/londonfeb/9135. When viewing it, I can see that the routes do not match the routes shown on the individual pages of each of the 3 slow ways. Something has made them coarser and run off course. This also means that the nodes don't match and therefore a contiguous gpx cannot be produced. Reported 24 Feb 2023
  • Something changed (possibly the questions on the survey form) in mid to late February, which means that the route grades from new surveys are no longer visible on route pages and waylists. Before this the grades were a great quick way to see which routes still needed surveys. The first one I noticed was my survey of STOROM four, which I think dates from late February. Reported 13 Mar 2023
  • I am trying to upload photos for the photo competition and I keep getting the message "server rejected" Reported 05 Mar 2023
  • I'm trying to upload photos, but each photo I add overwrites the previous one, so my review is only showing one picture Reported 04 Mar 2023
  • Wrote a review and tried to upload photos. Tried both the upload button and drag and drop option in 3 file formats: (all under 1MB): HEIC (from iPhone), PNG (from Macbook), and JPEG (from Macbook). In every case I got an immediate "ERROR 500" message and was unable to return to my review so lost what I had written. Reported 06 Mar 2023
  • There is an anomaly with Yate to Frampton Cotterell-winterbourne. The Slow Ways map indicates that there is a Slow Way between these two places but a click through from the line leads to a blank page and the Slow Way is not mentioned on either of the place pages. Is there a Slow Way GPX for this route? Is there meant to be? Reported 12 Feb 2023
  • Photo upload problem to a saved review from Android. The second photo seems to overwrite the first, then the third also overwrote it again. I just saved at that point and no photos are showing yet, so not sure if 3 or just 1 uploaded. I.e. is it broken or just looking that way, or if I just need to be more delicate (I'd argue too delicate given the sometimes slow reactions of other parts of the site). Sorry it's bad news, I'm still excited to try the drag + drop on my laptop. https://beta.slowways.org/Route/Bexeri/10357#reviews Reported 25 Feb 2023
  • I have completed Survey Training but this isn't showing on my profile which means I am unable to complete the Survey for Marlut one Reported 13 Feb 2023
  • This may be related to the more general site instability this morning, but I spent some time sorting my walked walks waylist earlier so that the early ones were in chronological order, and all but one of my changes seem to have been been reverted to the old random order, so I'll have to do it all again now. Reported 22 Jan 2023
  • Tried adding photos to review. Got error msg after saving, something about file/content too large 1) it asks user to "let us know what you were doing" but provides no route to that. 2) could there be a size check as you upload them? Or if it's a total limit then an advance warning. Uploads are v slow, starting it all again is not great. Reported 19 Jan 2023
  • Season tags on reviews are incorrect. It’s a nice touch but the seasons are out by one - e.g. June walks are tagged as ‘Spring’ and December walks are tagged as ‘Autumn’. Reported 16 Dec 2022
  • Hi. On Tuesday 18.05.2021 I walked route Ellche (from Chester to Ellesmere Port). Yesterday I tried to submit a review and also undertake a verification. I had selected 15 photos (all less than 10MB). I tried to submit the report twice having taken ages to load-up the photos (which all showed up in photo preview after they loaded). However, each time I pressed submit after completing the verification section I got an 'Error 500: Sorry, something has gone wrong' message. Today I have tried again with 15 photos and got it again each time. I then tried with just 3 photos and the same has happened. I'm not sure if the issue is with me in terms of photos or text format or with the website etc? For example, in addition to the 15 photos my comments were fairly long - not quite an A4 sheet at font size 11 - but there is no indication of any word or character limit. Also, I first wrote up the comments in Word and then copied and paste to the Comments Box (so not sure if that's an issue?). SOS! Thanks. Paul Reported 20 May 2021
  • Hello, a route I uploaded and reviewed Potenf2 (potters Bar to Enfield Town Two) has disappeared. Instead I have Ascot to Lightwater in its place. I had some void Ascot routes last year but this was recognised and fixed. I can re-do Potenf2, but can it be recovered? And can the void route Asclig be removed (again). Thank you. Tony Reported 30 Jun 2022
  • The reset e-mail for a forgotten password is not arriving Reported 24 Apr 2021
  • The important node town of MOLD, Flintshire, is not recognised as a place - I type in Buckley instead. OK when I click on Mold as a node. Some routes from Mold go over private ground, no public path, or use paths that are impassable/do not exist. Reported 26 Jun 2021
  • Tried to submit a new route for Staoxf but kept getting an Error (500). Then I went to the Staoxf page and I see four different new routes have appeared, but they're all blank! Reported 12 Jun 2021
  • Trying to do the surveyor training, but can't get past page 2 of 7, I press next but an error is displayed: "Survey contains errors: 2. Press here to navigate to each error." which are impossible to resolve as there is no input required. Thanks, Tom Reported 12 Apr 2022
  • I can't seem to access the route page for Ratedi two (the route doesn't show up on the Ratedi Slow Way page and when I click on Ratedi two to get the route page, it's just a blank white screen). Reported 21 Aug 2022
  • I have submitted more than 80 reviews since January 2022 which have all disappeared this morning. 'My account - my reviews' shows that I have not submitted any reviews, but my dashboard still shows 89 completed. The last thing I did was to edit my review for Bolshi1 at about 11:00am this morning. Reported 01 Dec 2022
  • 04.07.21 I was uploading my review of Pathar1 on which I had submitted the allowed total of 15 pictures that I had referenced in the written review. It appears to have deleted all but the 1st 3 pictures "Oops! An Error Occurred The server returned a "413 Payload Too Large". Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused." Reported 04 Jul 2021
  • Hi I load a new route for Woburn Sands Wobwob two on 8 May, this route does not show on the list of routes from Woburn Sands, it only shows when you actually select Wobwob one route then it is shown as an alternative Regards Liz McBreen Reported 11 May 2021
  • Netcou One - I just reviewed it and flagged for safety (and accuracy). The route status says ‘no issues flagged’. The reviews summary says ‘is this route good enough?’ No (1) It seems inconsistent - reviews summary is correct. I’ve actually asked for this one to be taken out of the network, but we may have others in similar state. Reported 08 Sep 2022
  • I cannot download the gpx file for MelCal Two. I just get error 404 Reported 18 Apr 2022
  • Hopefully one notification now. Reported 30 Apr 2021
  • sss Reported 29 Apr 2021
  • How to pages Missing several screen grabs and lots of missing links Reported 19 Apr 2021
  • "Slow Ways Route Name - The first 3 letters of each place" but Baldwin's Gate—Stone Baldsto one . . . should be Balsto Reported 15 Apr 2021
  • After choosing where do you want to go? the next page is https://beta.slowways.uk/Place/xxxx. On clicking + [Zoom in] the whole screen scrolls up about 1 row. Consequently the +/- zoom buttons have moved up. It's too easy to click twice to zoom in and find one has zoomed in and then back out. Once the screen has scrolled up on the first click subsequent + or - does not cause it to move Reported 15 Apr 2021
  • View routes from Wideopen Shows Widgos zero Wideopen to Gosworth - should be Gosforth Consequently Gosforth to Wideopen does not exist! then click on 'See all routes from Gosworth' (https://beta.slowways.uk/Settlement/Gosworth) gives error 404 Reported 15 Apr 2021
  • I have tried to add a new KirHig route 3 times (twice yesterday and once today), but I keep getting Error 500. A new route appears with no data, so there are now 3 blank KirHigs (Two, Three, Four). Please can you fix this and delete the duff ones. I have a review, photos and survey ready to go! Cheers Reported 30 May 2022
  • When signing up the form requires a username, email address and password. When I logged in I used username and password but then it asked me to use my email address to login. Note that I use a password manager so whilst the form may have said "email", auto-complete fills it in anyway. I would avoid "username" as it's generally regarded as the other part of logging in. If the username is meant as a way of identifying you to other users, probably better to make this a "Nickname" or "Name" which can then be updated in a profile section. Lastly, passwords will become a thing of the past. Even banking now (Monzo) does not have a password. I would recommend adding to your backlog to drop passwords and use email authentication. Reported 24 Apr 2021
  • I'm trying to create a new route, but I'm getting a consistent 500 server error immediately after selecting a .gpx file for upload (but before submitting the route itself). The error pops up almost immediately - it seems too quick to have performed an upload. Reported 22 Jun 2021
  • Hi, I imagine there is an update or something. However, I tried to download a couple of fox files today. Likely to Otley and Guisley to Otley. Both returned an error 500. Tried both a few times. Tq Reported 20 Mar 2022
  • - I cannot see any actual routes/maps ! - I can see everything else fine - and I know what it should look like as I have done the online session this week - but for routes/maps I am just getting just blank screens ..... help ..... Reported 30 Apr 2021
  • Cannot delete waylists, after clicking delete waylist the OK button is unavailable to be clicked on, seems to be embedded behind the main website Reported 24 Jan 2022
  • I reviewed a route created by Nightauk, and got an email saying: "Hello Nightauk, someone has reviewed your route." I am pretty sure we're not the same person although I admit I can't prove it. Reported 16 Jan 2022
  • https://beta.slowways.org/Route/Knuhal/3222 is showing a 500 error though other routes are not. Reported 10 Jul 2021
  • Once you've saved a route to your account, how do you remove it? I can't find a button to do this on either the route's page or my account page. Reported 29 Jan 2022
  • If you add route Marpnew/8803 (Greater Manchester) to a waylist, the map of the waylist also includes route Dawexm/8807 (Devon). If you select the Devon route on the map and press 'View Route Details', the URL it goes to is 'Dawexm/8803', which is not a real route. Reported 01 Feb 2022
  • It's not exactly a bug, but, at the top of My Waylists page are four Saved Routes, which I saved in the early days when I was finding out how to use the website. I have no need for them to be saved (never did have a need it turned out). I'd like to delete them, but I can't see any way to do this. Cheers. Reported 12 Jul 2022
  • This waylist joins up https://beta.slowways.org/user/waylist/aa-gravesend-hartley-swanley-sole-street/8550 But the system thinks it doesn't, so no options to download the gpx, get to inkatlas, etc Perhaps it's because the routes don't join up in the order they were added. I added/substracted/edited between creation and trying to print which I think must be normal. OTOH perhaps it's because of the caching/lag issue. Reported 11 Dec 2022
  • Went into 'Edit your profile' but unable to change my forum profile from 'No' to 'Yes' to receive a Newsletter or change my units from km to miles. I made the changes and saved but the profile still shows 'No' and 'Km' respectively. Reported 29 Apr 2021
  • Waylist names are allowed to include slashes, but these screw up the link to view the waylist afterwards as the slashes are interpreted incorrectly in the link address. Reported 22 Jun 2021
  • Same as previous reported problem - I tried to upload an alternative route with 2 photos and gpx file with correct end points and got the same error message Reported 04 Jul 2021
  • I had a problem uploading a route using a ViewRanger gpx file. I was able to get round the problem by importing to the Ordnance survey, then exporting again, then uploading to slow ways. Reported 29 Apr 2021
  • The map function isn't loading at all for us on the site today. We've tried both Chrome and Edge. There is a javascript error in the console that seems related to this - can send more details if you can't replicate the error. Reported 27 Nov 2021
  • This is just a test of the 'bugs' page on the web site. No need to respond! Reported 14 Apr 2021
  • Selecting OS maps does not show OS maps at all but a grey and white basemap with little detail. Other map types work as expected (ie Openstreetmap and topography) Reported 16 Apr 2021
  • Hi, I'm unable to access any of the the Alrswa routes. I get a 500 error returned. Reported 19 Sep 2021
  • I have just completed a survey for Shabed, but the website has duplicated it, making it appear that I have surveyed it twice, when I have only done it once. Reported 27 Jun 2021
  • I listened to the talk this morning via u3a which I found very interesting, so naturally looked to see how the website worked and 1st impressions look good. However our village in not included. I live in Balsall Common, near Coventry, West Midlands, north of Kenilworth. On the map it shows Balsall Street which just a street. Therefore , maybe you can change this to Balsall Common which has a population of nearly 7,000 and increasing rapidly. Thank you Reported 17 Jun 2021
  • I cannot access any "pictures" so no maps or logos appearing, everything is in text format. I am using google chrome (I tried in MS Edge also). I also could not upload a new route, I followed the "how to" as best I could but with no visible option to add a new route. This maybe connected. Many thanks. Really excited to start helping and mapping the routes here. Reported 02 May 2021
  • After editing a flagged review to reword it, the flag is removed and the associated text disappears, even if you do not change the flag (which means you have to update the review again to restore the flag, and retype the text). I have encountered this bug twice in the last week, most recently with BOLSHI 1. Reported 01 Dec 2022
  • Why does the survey page record date of walk in US format (month/day/year) not uk format (day/month/year) Reported 30 May 2021
  • Once logged in the ‘home’ button brings up an error- Safari cannot open the page because the address is invalid. Which prevents me from going back to the page where I was going to complete the survey for local facilities for one end of a walk Reported 25 Apr 2021
  • The Journeyplanner does not allow for more than one route to be added to a waylist. Reported 24 Apr 2021
  • Adding photos to a review: a very minor bug. Just flagging this up. After you've clicked the various buttons, selected a folder etc, the process seems complete but there is no immediately discernible change on the Leave a Review screen. The text box still reads "No file chosen" and thumbnails can take a while to begin appearing, it's easy to select them faster than they appear. This can be confounding if choosing from a larger collection, both keeping track of which slots are already used or knowing which photos you've already used. Perhaps if my connection was quicker I wouldn't notice, and now I know it happens I have an easy enough work around, but it should probably be added to the list of small fixes to look at later. Also the "No file chosen" text stays even after the thumbnail has appeared, should it be a filename? Reported 28 Sep 2022
  • Spent ages writing a review of a route and then the site decided to time me out and deleted it. Also, uploaded 3 pictures and only the last one was shown. Reported 02 May 2021
  • i signed up for Slow Ways in 2020 and have been receiving updates to the above email address. Today i tried to login to the site and having forgotten my password tried a password reset. The system did not recognise my email address and so I have created a new account. I can not now access my account (error 500?) Reported 25 Apr 2021
  • Hello, When downloading a route from a specific route page on a mobile device (Safari, iOS 14.8) the download "popup" or overlay has an incorrect Z-height - it appears below the download/print/save to waylist etc. buttons. The "Yes, Download" button is still visible so the page is still usable but it could do with a touch up. I'll send a screenshot shortly to illustrate. Thanks! Aidan Reported 18 Sep 2021
  • Please can you remove Maiasc Zero which is showing in my reviews waylist THIS LINK https://beta.slowways.org/Route/Maiasc/9258. It's another blank one. However, please be careful about https://beta.slowways.org/SlowWay/Maiasc. The text says there is no route for Maidenhead to Ascot, but the map shows my Skipton to Cross Hills route, although clicking that takes you to SkiCro Zero https://beta.slowways.org/Route/Skicro/9258 which is blank. I re-uploaded SkiCro Three https://beta.slowways.org/Route/Skicro/9890 which seems to be okay. There seems to be an ongoing occasional problem when uploading a new route, possibly when someone else happens to submit something at the same time. There is now no Maidenhead to Ascot at all, and my Skipton to Cross Hills disappeared (but I uploaded it again), and also when I added Preston Leyland (PreLey Two) it somehow got linked to Thorniehill-Barrhead near Glasgow as far as my waylist map goes https://beta.slowways.org/Route/Bartho/9391. Reported 12 Jul 2022
  • Sometimes comments from one review are attached to another . See my comments on my own review of BRISAL one. There's a further comment from someone else's review of a completely different Slow Way. It mentions HS2, so it's nothing to do with Brighton. Reported 03 Oct 2021
  • Hello - I've just completed the Surveyor Training including the questionnaire at the end and the tick box - but this has not registered in my Profile which still offers me a link to do another surveyor training?! Reported 30 Apr 2021
  • I tried to add photographs to a review but when submitting I receive an Nginx error saying Error: 413 “Request Entity Too Large”. I initially tried with 15 photos and then 7 and got the error both times. Reported 17 May 2021
  • I submitted a Hucarn One survey but has not appeared on the website. I’m not keen to resubmit in case it duplicates. Reported 23 Jan 2022
  • Route in Salford - Presal One - is fine on the routes listing page, but clicking through to link (below) shows points in Norfolk https://beta.slowways.org/Route/Presal/7745 Reported 23 Aug 2021
  • Getting Error 500 whenever I try to load a review using my iphone. This was working ok until a week or so ago. It’s annoying, because it’s more convenient and easier to review from my iphone. Also to add - this ‘report a bug’ form would be better (imo) if the reporting bit was at the top of the screen, instead of having to scroll all the way to the end of the list of reported bugs! Reported 12 Apr 2022
  • When uploading a route the start and end points have to match the pre-existing choice of start and end already on the website. It shouldn't matter if a route goes from the existing "end" to the existing "start", i.e. is inverted. (e.g. Chippenham to Calne is the same as Calne to Chippenham - either direction should work.) Reported 24 Apr 2021
  • After responding (reply) to a review here: https://beta.slowways.org/Route/Royswi/787#reviews after I hit submit, another completely unrelated review reply appeared (at least it makes no sense in context) - I refreshed the page and its still there, so its not a glitch in the matrix .. any ideas? Reported 03 May 2021
  • Several routes are showing on my Saved Walks page but there shouldn't be any at all. According to the page description, "Walks are routes that you have taken using the Slow Ways app or manually uploaded." I should have none because a) I didn't know there was an app until now, and b) none of the routes are ones I've ever had any intention of walking, let alone uploaded. Is there a way of deleting them? Or of finding out how they got onto my profile? They're all from the last couple of weeks. I changed my password, just in case. Reported 10 Sep 2022
  • Get involved Review link takes you to the ‘How to’ guides. Can’t see anywhere to tell me how I actually write a review and post it. Am I missing something? Promotional material If you want people to ask permission before making use of the material you’ll need to make the wording more obvious. Logos link is missing Slow ways shop partners link is missing Donate and fundraise - no button enabled Tee mill shop - no link Poster download link is missing Reported 19 Apr 2021
  • My reviews and waylist has the route Ascot—Wraysbury but I have never walked or reviewed it. Reported 24 Dec 2021
  • I'm unable to update my profile .... I get an Error 500 message! Reported 23 Apr 2021
  • I noted this was reported. My route won't upload because the start and endpoints don't match but I put both into my OS Maps program and included them in the route? "When uploading a route the start and end points have to match the pre-existing choice of start and end already on the website. It shouldn't matter if a route goes from the existing "end" to the existing "start", i.e. is inverted. (e.g. Chippenham to Calne is the same as Calne to Chippenham - either direction should work.)" Reported 26 Apr 2021
  • I've had the same problem as was reported on 7th November. For the last 3 days I've tried to upload a New OS Site gpx route, and keep getting Error 500. I reverted to Old OS and exported the route, and that version uploaded fine, straight away. Reported 25 Nov 2021
  • The map for SalMan Two is not showing on the SalMan Two page, nor on the general SalMan page. It IS possible to download a good gpx file though!? Reported 13 Aug 2022
  • Hi. On 16 May I surveyed OlnBro and filled in the survey data online. I appreciate that in one of the online meetings it was said that these may take a while to appear on the site – but as its been 3 days I am now thinking it didn’t get recorded at your end properly at all. Not meaning to hassle, I know things take time, but please can you clarify whether you got the report data, and if so when it might be uploaded to the site? (I am reluctant to survey other routes if I can't see if I can upload surveys successfully). Thanks v much. Reported 19 May 2021
  • Hello again, there's a problem with Sretford to Salford - there is Strsal Zero (which doesn't exist and leaves a blank page) and Strsal One (which has zero distance and no route. Strsal Two seems to be fine, but the others should probably be removed. https://beta.slowways.org/Route/Strsal/7998 https://beta.slowways.org/Route/Strsal/8214 Also from a Settlement page the middle click won't open a route in a new tab, and right click doesn't recognise the link as a link so I can't do it manually. (Chrome Version 92.0.4515.159 (Official Build) (64-bit)) Reported 03 Sep 2021
  • Am finding a real problem just signing in! On my iPad it goes straight in - but I cannot access my profile ( well I can but it doesn’t tell me password obviously as I’m already logged in...but then when trying to reset password - or find some way of you letting me reset a password - it asks me for my Password ....rrrgh)!! I need to check my password to upload a route to my iPhone. - I see that I have downloaded a local route - but when I open it it is obviously got to be loaded into Mapmywalk...but I cant do it!! I have spent ages going round and round in circles - I could have designed a walk in the time Ive spent here. This is such a shame as I was really looking forwards to trying out a route! Help to access or reset password then?? Reported 26 Apr 2021
  • Your site does not seem to recognise Chorlton or Chorlton-cum-Hardy!! Not a good introduction as I have two better routes to add to the ones on your map. Reported 08 Sep 2022
  • I have uploaded facilities for Stainburn twice now (about one and two weeks ago) but although I get a note to say they have been successfully uploaded they have not appeared on the site. Reported 20 Jul 2021
  • I reported this via Twitter last week but I think this is the better place for it. I would like to understand what happened to the four photo-only surveys that I submitted about two weeks ago (WESCOT 1, WESCOT 3, COTMEL 1 and BOTLON 2) before I submit any more. I got to the end of the process and completed the survey questions without seeing any errors, but none of these photo surveys are visible on the site. Using Firefox on an Acer laptop running Windows 10, the photos were all taken on a Samsung Android phone. The COTMEL 1 one in particular had a lot of photos and took over an hour to submit, so I am very reluctant to start it again. Reported 14 Jun 2022
  • For some reason I can't create a survey, nor can I login to the Forum pages. When trying to create a survey, I click on the survey tab on the route and it asks me to complete my surveyor training which I have definitely done. Also, my login details don't work in the Forum pages, but they do when I use them to login to the main site. Reported 21 Jun 2022
  • I downloaded a Waylist and successfully transferred it to my OS device. All well and good. However, when I look at "My Account" it says I haven't downloaded any routes. Is there a fundamental difference between Routes and Waylists? If so, this needs to be made clear elsewhere on the site Dave Bennett Reported 21 May 2021
  • The zoom in/out trackpad gesture doesn't work on the site's maps. Using latest Chrome or Firefox on macOS 10.14. Reported 14 Jun 2021
  • 500 error. Trying to upload new route for Birsut. First got the error yesterday afternoon so I've allowed the site time to update. After 24 hours I am still getting the same error Reported 04 Jul 2021
  • Website looking good but as others have said the paging needs a bit of refinement. How to link - enjoy responsibly link returns a blank page - verify link paragraph 3 ‘beshould’ needs a space, paragraph 4 ‘aa route’ needs a link?, ‘three people think’ looks odd - survey link paragraph 1 is missing an ‘and’ - add link, how can you add is missing a full stop between transport and find, Scotland click here is not a link Great Britain and United Kingdom are used interchangeably - is this deliberate? About section No mention of ‘in the news’ and ‘who’s making it happen’ sections Information looks good and easy to read, but have you considered the look and feel of the pages and any accessibility requirements to make the site accessible to everyone? Reported 19 Apr 2021
  • Something has gone wrong with Whalley (in Lancashire) and all routes connecting it. It is shown on the main map as a Place with Slow Ways connecting to it, but the actual routes and place are inaccessible. Reported 31 Dec 2021

Spotted a problem on the website? Let us know by completing this form and we’ll look into it.

(You are reporting a problem with the General Site)