Report a problem with Site General

This may be related to the more general site instability this morning, but I spent some time sorting my walked walks waylist earlier so that the early ones were in chronological order, and all but one of my changes seem to have been been reverted to the old random order, so I'll have to do it all again now. Reported22 Jan 2023

Tried adding photos to review. Got error msg after saving, something about file/content too large 1) it asks user to "let us know what you were doing" but provides no route to that. 2) could there be a size check as you upload them? Or if it's a total limit then an advance warning. Uploads are v slow, starting it all again is not great. Reported19 Jan 2023

This waylist joins up https://beta.slowways.org/user/waylist/aa-gravesend-hartley-swanley-sole-street/8550 But the system thinks it doesn't, so no options to download the gpx, get to inkatlas, etc Perhaps it's because the routes don't join up in the order they were added. I added/substracted/edited between creation and trying to print which I think must be normal. OTOH perhaps it's because of the caching/lag issue. Reported11 Dec 2022

Problem with GPX download of waylist. Download of current waylist only actually downloads waylist as originally built, route added subsequently is missing. New route =WooTha 1 so waylist is still connected as single line. https://beta.slowways.org/user/waylist/25-nov/8492 Have noticed other minor issues with waylist downloads so this is probably known bug, reporting just in case it's not. Reported05 Dec 2022

Season tags on reviews are incorrect. It’s a nice touch but the seasons are out by one - e.g. June walks are tagged as ‘Spring’ and December walks are tagged as ‘Autumn’. Reported16 Dec 2022

After editing a flagged review to reword it, the flag is removed and the associated text disappears, even if you do not change the flag (which means you have to update the review again to restore the flag, and retype the text). I have encountered this bug twice in the last week, most recently with BOLSHI 1. Reported01 Dec 2022

Borehamwood to Potters Bar - where has Borpot Two gone, and why has Borpot One lost its review? Borpot Two has been on my ‘to do’ for a while; Tony (Strider) made it some time ago and it had 2 reviews (I think Derick did the other one). Was ready for a snailing, but has vanished! The Borpot One review pointed out some problems around the main road routing, and possibly flagged it. Would be good to get this sorted esp. if there is an underlying system problem; I know I would feel quite disheartened if any of my positively reviewed routes disappeared off the network. Thanks, Jane Reported08 Dec 2022

Ink Atlas links are misbehaving. From a route page > click More Options > All the options respond on Left Click except Ink Atlas. It is possible to Right Click, new window etc but a) this has changed b) it'd probably be off putting to new/irregular users, especially if they don't know what Ink Atlas is anyway (I didn't!). And Ink Atlas / printing a map (without using one of the recommended apps?) doesn't seem to be mentioned in the FAQ which is odd. Reported12 Nov 2022

New feature on place pages showing route ratings etc is great but some Pioneer/ Review/ etc Me links aren't right. e.g. BexDar One via Dartford page, or Stoeye One from Stowmarket page. Reported08 Nov 2022

I have submitted more than 80 reviews since January 2022 which have all disappeared this morning. 'My account - my reviews' shows that I have not submitted any reviews, but my dashboard still shows 89 completed. The last thing I did was to edit my review for Bolshi1 at about 11:00am this morning. Reported01 Dec 2022

All the reviews have vanished 😱 I very much hope this is a temporary glitch … Reported01 Dec 2022

A weird one. I just saved CRIRIP 2 (Crich-Ripley) to a waylist because I want to walk it, and another stub route ASCWRA 0 was added automatically at the same time. I deleted the one I didn't one from the waylist, but that deleted both. It appears that both have been assigned route number 9262, which can't be right, Reported12 Oct 2022

Recommending vs Flagging: I've just reviewed a terrible route WooAbb 1. It's safe, access is fine, and it's fairly accurate. But I wouldn't recommend it. I wouldn't even "Maybe" recommend it. If that's not actually the question being asked then it's confusing. Maybe something like "Are there serious safety, access or accuracy issues? Would that mean you don't recommend the route?" Wordy, but I think it's better to be clear in the long run, or maybe I am the only person who will ever be bothered by this, lol. Reported24 Oct 2022

Another minor wording niggle. From each route page there is a "Review this better route" link. Occurs on both "One" routes and all subsequent routes. Initially suggesting that Slow Ways are advocating for particular routes! It'd be better without "better". Reported24 Oct 2022

Not a problem with the website but your description of an X access grade is completely wrong on the IOS app. An X means not accessible to wheelchairs etc. I know because I surveyed some routes in the summer and they were definitely not accessible for wheelchairs. Please remedy the route access grade descrption in the App , as soon as possible, so that the app does not ‘lead people astray’ over accessibilty. Thanks. Jm Reported20 Oct 2022

Adding photos to a review: a very minor bug. Just flagging this up. After you've clicked the various buttons, selected a folder etc, the process seems complete but there is no immediately discernible change on the Leave a Review screen. The text box still reads "No file chosen" and thumbnails can take a while to begin appearing, it's easy to select them faster than they appear. This can be confounding if choosing from a larger collection, both keeping track of which slots are already used or knowing which photos you've already used. Perhaps if my connection was quicker I wouldn't notice, and now I know it happens I have an easy enough work around, but it should probably be added to the list of small fixes to look at later. Also the "No file chosen" text stays even after the thumbnail has appeared, should it be a filename? Reported28 Sep 2022

Flag of a pretty minor bug. Submitting a review from my phone, didn't work. Have since succeeded after removing an emoji. That'll happen at some point so can we please have a specific warning / instruction for emojis instead of generic error message which might mean anything, eg site is down Reported29 Sep 2022

When routes are removed from the network, they do weird things to waylists. For example, in my "ALLCOMPLETISMLEFT" waylist, Kinang, between Kings Cross and Angel, still shows up on the map, but it was removed from the network (and is therefore no longer in the waylist, but not because I removed it from the waylist myself). Also, my "Walked" waylist displays as having two routes that have been removed from the network; these two routes are included in the total number of routes in the waylist and the total distance calculations, but they're not included in the "You only have X more routes to review" count. Just wanted to flag this for y'all! Reported04 Sep 2022

Page: Downloaded Routes Number of bugs: 2 Bug 1 Description: I downloaded several routes a few minutes ago (on 10/09/22) and the date of download for each file is displaying as 07/04/21. Bug 1 Steps to Recreate: 1. Open the route page of any slow ways route (e.g. Lorsou One). 2. Click Download (.gpx) 3. Click Yes, Download 4. Open Downloaded Routes page Expected Result: A new row appears for the download and the Date Downloaded column shows today's date. Actual Result: A new row appears for the download and the Date Downloaded column shows 07 Apr 2021. Bug 2 Description: The page only displays the routes I downloaded from the individual route page. I also downloaded routes from the Waylists page but those didn't seem to register. Bug 2 Steps to Recreate: 1. Create a waylist and add one or more routes to it (or use a pre-existing waylist) 2. Open the Waylists page 3. Click the download button on one of the routes 4. Open the Downloaded Routes page Expected Result: A new row appears, reflecting the download. Actual Result: No row appears for the download. Reported10 Sep 2022

Several routes are showing on my Saved Walks page but there shouldn't be any at all. According to the page description, "Walks are routes that you have taken using the Slow Ways app or manually uploaded." I should have none because a) I didn't know there was an app until now, and b) none of the routes are ones I've ever had any intention of walking, let alone uploaded. Is there a way of deleting them? Or of finding out how they got onto my profile? They're all from the last couple of weeks. I changed my password, just in case. Reported10 Sep 2022

Your site does not seem to recognise Chorlton or Chorlton-cum-Hardy!! Not a good introduction as I have two better routes to add to the ones on your map. Reported08 Sep 2022

Netcou One - I just reviewed it and flagged for safety (and accuracy). The route status says ‘no issues flagged’. The reviews summary says ‘is this route good enough?’ No (1) It seems inconsistent - reviews summary is correct. I’ve actually asked for this one to be taken out of the network, but we may have others in similar state. Reported08 Sep 2022

I can't seem to access the route page for Ratedi two (the route doesn't show up on the Ratedi Slow Way page and when I click on Ratedi two to get the route page, it's just a blank white screen). Reported21 Aug 2022

The map for SalMan Two is not showing on the SalMan Two page, nor on the general SalMan page. It IS possible to download a good gpx file though!? Reported13 Aug 2022

I noted this was reported. My route won't upload because the start and endpoints don't match but I put both into my OS Maps program and included them in the route? "When uploading a route the start and end points have to match the pre-existing choice of start and end already on the website. It shouldn't matter if a route goes from the existing "end" to the existing "start", i.e. is inverted. (e.g. Chippenham to Calne is the same as Calne to Chippenham - either direction should work.)" Reported26 Apr 2021

Hi. On Tuesday 18.05.2021 I walked route Ellche (from Chester to Ellesmere Port). Yesterday I tried to submit a review and also undertake a verification. I had selected 15 photos (all less than 10MB). I tried to submit the report twice having taken ages to load-up the photos (which all showed up in photo preview after they loaded). However, each time I pressed submit after completing the verification section I got an 'Error 500: Sorry, something has gone wrong' message. Today I have tried again with 15 photos and got it again each time. I then tried with just 3 photos and the same has happened. I'm not sure if the issue is with me in terms of photos or text format or with the website etc? For example, in addition to the 15 photos my comments were fairly long - not quite an A4 sheet at font size 11 - but there is no indication of any word or character limit. Also, I first wrote up the comments in Word and then copied and paste to the Comments Box (so not sure if that's an issue?). SOS! Thanks. Paul Reported20 May 2021

Error 500 New Waylist I’m trying to create a new waylist for the National Park trail, and the last couple of days its crashing out with Error 500. Deadline is approaching!! I created some new ones about a week ago no problem. Thanks, Jane Reported29 Jun 2022

When you go to https://beta.slowways.org/Route/Poynew/7742, the map zooms in on an area near Longnor, much further southeast than the actual route. If you zoom out and move the map over to Poynton, the purple route line displays OK. Problem with the GPX maybe? Reported03 Mar 2022

This is just a test of the 'bugs' page on the web site. No need to respond! Reported14 Apr 2021

When attempting to upload an off-road alternative to the Chical 001 route from Chippenham to Calne, the quoted GPS locations for the start and end are inverted (Chippenham is listed with Calne's GPS location, and vice versa). The grid refs and w3w locations are correct, it's just the GPS coordinates. Reported24 Apr 2021

My waylist https://beta.slowways.org/user/waylist/All%20routes%20walked%20by%20Mary%20Oz/3643 is showing a random straight line from Maidenhead to Ascot. Nowt to do with me! Reported20 Dec 2021

I submitted a Hucarn One survey but has not appeared on the website. I’m not keen to resubmit in case it duplicates. Reported23 Jan 2022

Trying to make a waylist of approximatley 250 routes and after 205 I seem to have been maxed out! Reported30 Aug 2021

Cannot do a place survey for Gillingham (Dorset). It appears this is because Gillingham in Dorset and Gillingham in Kent both have the place name Gillingham, and any reference to Gillingham links to the Kent one. This also means that any attempt to create a new route for the existing Slow Ways from the Dorset Gillingham (Gilmer, Gilsha, Margil, Stagil, Wingil) requires the Kent Gillingham as a start point. Gillingham is a Walkers are Welcome town, but we really can't promote Slow Ways in North Dorset until this is resolved. I suggested in the forum that they be renamed Gillingham (Dorset) and Gillingham (Kent). Could this be looked at quite urgently please? Thanks Reported30 Apr 2021

I downloaded Wespar One gpx file into my OS Maps, and the route appears as 'generic name - Route 1' and has no mention of West Chiltington or Partridge Green. I wasn't sure if this was intentional, or an error. So I've downloaded a couple more, and found that they appear with expected file names. Could somebody check the Wespar One gpx file and rename it at source, please? Thanks. All good apart from that. Stephen Reported01 May 2021

I love the new My Slow Ways Stats on the My Account page! However, you are showing that I have done 20 route surveys and 108 route reviews. The reviews number looks about right (although there are a handful that I haven't walked - I knew straight away that they needed to be failed (not verified) and I walked alternatives which I also reviewed. However, the surveys number is way out - I reckon I've done surveys for 84 routes!!! (6 of them were photo surveys, which don't provide route grading, which I think needs to be included, by the way.) Reported24 Apr 2022

Trying to do the surveyor training, but can't get past page 2 of 7, I press next but an error is displayed: "Survey contains errors: 2. Press here to navigate to each error." which are impossible to resolve as there is no input required. Thanks, Tom Reported12 Apr 2022

Logging a report threw up an error page - I’ve taken a screen shot and can send via other means if you need it. Reported19 Apr 2021

I have just loaded a survey for HORCRA, and when you look at the route page it now says it has been surveyed twice. Both times by me. I really have only surveyed it once. This seems to happen each time I submit a survey. Reported28 May 2021

When I signed up I couldn't enter my correct surname as your website does not allow apostrophes. It would be good if you could change your settings to allow Irish surnames. It doesn't feel very welcoming being told your name is invalid or incorrect. Reported24 Apr 2021

On the Swarm Stats page, ‘most recent contributions’ section. I noticed my recent action - a comment on a review of Halbra One - was showing as a comment on Charot One, a route I’ve never looked at! Looks like a bug in how its logging review comment activity. Thanks - Jane Reported29 Mar 2022

Error 500 when trying to upload a route. A notice appeared beforehand to say congratulations that the start and end points matched so this is not the cause of the error. Reported02 Jul 2021

Attempting to upload a route. Complained that more than 15m from start and end points. However it is very difficult to achieve that accuracy when working from a map. End points must be well defined. For example in Ashbourne it should be either the bus station or the centre of the pedestrian bridge from Compton over the Henmore Brook and not a vague point in the Sainsbury's Supermarket pedestrian access! Reported18 Apr 2021

Tried clicking the quick survey of Aylesbury link on the page https://beta.slowways.org/Settlement/Aylesbury - received the message 'The survey does not exist or is not accessible.' Reported30 Apr 2021

I noticed on the ‘latest activity’ list on the swarm stats page - it says I commented on Slemet One, when I had in fact commented on a review of Holmon Two. Seems to have got the wrong route id? Reported31 May 2022

Tried the 'Complete our surveyor training here.' link on my profile, get the message 'The survey does not exist or is not accessible.' Reported30 Apr 2021

I have written an alternative route to WilSal 1 but it won't let me submit it. Reported04 May 2021

My reviews and waylist has the route Ascot—Wraysbury but I have never walked or reviewed it. Reported24 Dec 2021

The delete account link in "Update profile information" seems to be missing. Reported22 Aug 2021

View routes from Wideopen Shows Widgos zero Wideopen to Gosworth - should be Gosforth Consequently Gosforth to Wideopen does not exist! then click on 'See all routes from Gosworth' (https://beta.slowways.uk/Settlement/Gosworth) gives error 404 Reported15 Apr 2021

I’m having issues with my account it seems - all my friends can access route pages no problem, and when I’m not logged into the site I can as well. As soon as I log in to my account, however, I run into Error 500 messages whenever I try to open most of my waylists or any route pages! Reported18 Jul 2022

I've had the same problem as was reported on 7th November. For the last 3 days I've tried to upload a New OS Site gpx route, and keep getting Error 500. I reverted to Old OS and exported the route, and that version uploaded fine, straight away. Reported25 Nov 2021

Too many Waylists which I created by accident or ignorance now I wishto delete them but while a pop up box appears it does't work. I see this was reported back in June but it's still a problem. Reported29 Oct 2021

I had a problem uploading a route using a ViewRanger gpx file. I was able to get round the problem by importing to the Ordnance survey, then exporting again, then uploading to slow ways. Reported29 Apr 2021

Same as previous reported problem - I tried to upload an alternative route with 2 photos and gpx file with correct end points and got the same error message Reported04 Jul 2021

Showing photos on the map was a lovely addition to the site functionality. However, it seems to have stopped working. I've tried it on lots of routes where it worked previously, and with differing zooms and layers to no avail. Reported30 Mar 2022

The map function isn't loading at all for us on the site today. We've tried both Chrome and Edge. There is a javascript error in the console that seems related to this - can send more details if you can't replicate the error. Reported27 Nov 2021

I downloaded a Waylist and successfully transferred it to my OS device. All well and good. However, when I look at "My Account" it says I haven't downloaded any routes. Is there a fundamental difference between Routes and Waylists? If so, this needs to be made clear elsewhere on the site Dave Bennett Reported21 May 2021

Hi, I'm unable to access any of the the Alrswa routes. I get a 500 error returned. Reported19 Sep 2021

Having surveyed Newoln today: Errors/bugs - I gave this a 3 for path surface grade – it has been recorded as U. - I gave this a Y for mobile phone coverage – it has been recorded as ‘no information’ - I gave this a Y for free of flight of steps – it has been recorded as ‘don’t know’ Lack of clarity - When uploading photos there is no acknowledgement of uploading successful once you do it. Can’t tell if its worked or not, which is frustrating. - I skipped the gradients and camber questions (I didn’t measure them) – but they are shown as 0%. This is misleading – implies it’s flat. - A red X next to ‘Possible to avoid steps’ implies there are steps, even when I ticked to indicate there were no flights of steps. Suggest change to say ‘Possible to avoid steps, if applicable’ General comment - Please can there be a way to edit your own previously uploaded survey? This would mean any errors made in uploading can be fixed immediately, or data amended in light of new info (e.g. adding features later if not done first time). If this feature already exists -please nake clear how to choose it. Reported11 May 2021

Hi. On 16 May I surveyed OlnBro and filled in the survey data online. I appreciate that in one of the online meetings it was said that these may take a while to appear on the site – but as its been 3 days I am now thinking it didn’t get recorded at your end properly at all. Not meaning to hassle, I know things take time, but please can you clarify whether you got the report data, and if so when it might be uploaded to the site? (I am reluctant to survey other routes if I can't see if I can upload surveys successfully). Thanks v much. Reported19 May 2021

Selecting OS maps does not show OS maps at all but a grey and white basemap with little detail. Other map types work as expected (ie Openstreetmap and topography) Reported16 Apr 2021

I have tried to add a new KirHig route 3 times (twice yesterday and once today), but I keep getting Error 500. A new route appears with no data, so there are now 3 blank KirHigs (Two, Three, Four). Please can you fix this and delete the duff ones. I have a review, photos and survey ready to go! Cheers Reported30 May 2022

Please can you remove CarKir Four which is blank. It was "created" when I had problems uploading my route just after the second swarm. CarKir Five was successfully uploaded and reviewed instead, so please keep Five there! Reported12 Jul 2022

I've had a number of 500 errors trying to upload gpx files. (Dudrow 2 and Seddud 2). I noticed this was having switched to the new OS website. I switched over to the old website and re exported and that did the trick, but it'd be easier if I didn't have to do that. Can you look into it please. I think the new gpx files are bigger Reported07 Nov 2021

I tried to complete a survey (Aldwit One) and uploaded 22 photos with detailed comments in each photo box. However, I can’t see the photos on the website. Also, I had prepared answers to all the questions about % of route on roads etc, about the terrain, facilities, etc and none of these came up. As soon as I had answered the accessibility questions and uploaded the photos, the survey was submitted and that was it. I can’t see how I’d go back in to edit my survey. I also didn’t get an email confirming that I’d submitted a survey. Reported29 Apr 2021

There is an error when trying to download the gpx file for Wood Green to Highbury and Islington. It says this XML file does not appear to have any style information associated with it. Code NoSuchKey Reported01 May 2021

I reported this via Twitter last week but I think this is the better place for it. I would like to understand what happened to the four photo-only surveys that I submitted about two weeks ago (WESCOT 1, WESCOT 3, COTMEL 1 and BOTLON 2) before I submit any more. I got to the end of the process and completed the survey questions without seeing any errors, but none of these photo surveys are visible on the site. Using Firefox on an Acer laptop running Windows 10, the photos were all taken on a Samsung Android phone. The COTMEL 1 one in particular had a lot of photos and took over an hour to submit, so I am very reluctant to start it again. Reported14 Jun 2022

I have uploaded facilities for Stainburn twice now (about one and two weeks ago) but although I get a note to say they have been successfully uploaded they have not appeared on the site. Reported20 Jul 2021

In the Terrain section of surveys, if a zero is entered against any of the questions such as "What % of the route is on roads?" - it appears in the survey as "There is no data on how much of the route is on roads". I suspect it probably happens with all the questions in that section - with the possible exception of "uncomfortable to walk down" and "boggy ground", which seem to never appear at all in the survey that gets published? Reported09 Sep 2021

As stated by others the new suggested route I tried to upload was rejected because the start and end points were more than 15 m from the designated start even though I used the maximum magnification on the maps to ensure they were exactly the same. The start and end points would seem to be too strict and I think they should be relaxed a little to avoid this problem. Reported19 Apr 2021

Something seems to have changed with the waylist pages, and now the map isn't displaying anything! On the waylist page, I just see a blank white screen where the map should be. Reported01 Dec 2021

I have reviewed a route - CanHer - Canterbury to Herne Bay. I up loaded some images but only one image is shown. I have mentioned residential, developments, woodlands and farmland in my review and thought I should illustrate how varied this walk was. Reported01 May 2021

Hi - I wrote a review and wanted to add some photos. It seems that I can only add one - if I upload another it appears to replace the first one. Thanks for looking into this. Reported26 Apr 2021

Hi, I imagine there is an update or something. However, I tried to download a couple of fox files today. Likely to Otley and Guisley to Otley. Both returned an error 500. Tried both a few times. Tq Reported20 Mar 2022

Suggestion (the suggestion link in the e-mail does not seem to be working so I cannot leave a suggestion there). Some 'Places' in North Yorkshire have no bus or train stops, and no accommodation, but seem to have been chosen based solely on geographical location. There are, however, inns offering accommodation, Bed and Breakfast and holiday lets in places within a few miles of those suggested and there are also places with bus routes and train stations also within a few miles. It is unlikely anyone would want to walk to somewhere they cannot get out of or stay in, so I wonder if provision could be made for adding/removing 'Places' subject to agreement of others, in a similar manner to adding/removing routes. The exact way in which this could be done would need to be thought through. Reported20 Apr 2021

Please can you remove Maiasc Zero which is showing in my reviews waylist THIS LINK https://beta.slowways.org/Route/Maiasc/9258. It's another blank one. However, please be careful about https://beta.slowways.org/SlowWay/Maiasc. The text says there is no route for Maidenhead to Ascot, but the map shows my Skipton to Cross Hills route, although clicking that takes you to SkiCro Zero https://beta.slowways.org/Route/Skicro/9258 which is blank. I re-uploaded SkiCro Three https://beta.slowways.org/Route/Skicro/9890 which seems to be okay. There seems to be an ongoing occasional problem when uploading a new route, possibly when someone else happens to submit something at the same time. There is now no Maidenhead to Ascot at all, and my Skipton to Cross Hills disappeared (but I uploaded it again), and also when I added Preston Leyland (PreLey Two) it somehow got linked to Thorniehill-Barrhead near Glasgow as far as my waylist map goes https://beta.slowways.org/Route/Bartho/9391. Reported12 Jul 2022

500 error. Trying to upload new route for Birsut. First got the error yesterday afternoon so I've allowed the site time to update. After 24 hours I am still getting the same error Reported04 Jul 2021

Hi, I get a 500 error trying to upload a route (attempted 02/10/21 in the afternoon). Reported02 Oct 2021

If you add route Marpnew/8803 (Greater Manchester) to a waylist, the map of the waylist also includes route Dawexm/8807 (Devon). If you select the Devon route on the map and press 'View Route Details', the URL it goes to is 'Dawexm/8803', which is not a real route. Reported01 Feb 2022

This is a test ticket to see if it can be replied to. Reported21 Apr 2021

There is a route from Ashbourne to Cheadle and Ashbourne to Uttoxeter but neither are listed as a nearby route for Ashbourne. https://beta.slowways.uk/Place/ashbourne Reported18 Apr 2021

Woohig1 has a bug when downloading the GPX file, I got this error: https://slowways.s3.eu-west-2.amazonaws.com/gpx/3235_Woohig_Wood%20Green_Highbury%20%26amp%3B%20Islington%20Station.gpx Reported05 May 2021

Uploading surveys is broken. Something needs to be reinstalled? (This is what the message said). 09/07/21. Reported09 Jul 2021

Just a test. Reported30 Mar 2021

I can't find any way to suggest that the chosen meeting point is the wrong one. For example Biggin, Derbyshire is little more than a hamlet, from memory the only facility is one pub, but the next door village of Hartington is a local service area with a much better range of facilities and transport links. Reported18 Apr 2021

There is a route published described as Auchronie-Brechin (Auchronie one). However, the map image and the gpx file for this route are for a route from Troutbeck to Penrith, which is miles away. Seems to be an error. Reported02 Nov 2021

When searching for Ingleton (NY) on the homepage only Ingleton (CD) was shown. When multiple locations with the same name exist could you be allowed to choose ? Reported03 May 2021

When signing up the form requires a username, email address and password. When I logged in I used username and password but then it asked me to use my email address to login. Note that I use a password manager so whilst the form may have said "email", auto-complete fills it in anyway. I would avoid "username" as it's generally regarded as the other part of logging in. If the username is meant as a way of identifying you to other users, probably better to make this a "Nickname" or "Name" which can then be updated in a profile section. Lastly, passwords will become a thing of the past. Even banking now (Monzo) does not have a password. I would recommend adding to your backlog to drop passwords and use email authentication. Reported24 Apr 2021

04.07.21 I was uploading my review of Pathar1 on which I had submitted the allowed total of 15 pictures that I had referenced in the written review. It appears to have deleted all but the 1st 3 pictures "Oops! An Error Occurred The server returned a "413 Payload Too Large". Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused." Reported04 Jul 2021

https://beta.slowways.uk/register Links to creative commons and terms open in same page rather than a new page or new tab so user could lose info entered before they follow link - can use back to return but password field loses any data entered Reported15 Apr 2021

I'm seeing what looks like one big route : Marden—Headcorn all over the place, almost 200km on the journey planner, looks like a test route could be live? Tried on different browsers, logged in and out. Also www.slowways.org is still diverting to beta.slowways.org - is this correct? Reported29 Apr 2021

Small typo: I have the message 'Woha! You’ve walked and reviewed 21 of 22 routes on this Waylist You’ve just x more routes and y km to go.' on one of my waylists. I think the first word should be 'Whoa!' and there should be a full stop after Waylist. Reported23 Jul 2022

I can’t work out how to view a route. If I click download nothing seems to happen. Trying to access on my iPhone so likewise if I try to print it says not compatible with screen size. Will try using laptop but ideally I need to be able to access the route from phone to follow when out walking. Shame to hit a dead end so soon. Reported30 Apr 2021

Getting Error 500 whenever click Route link from a Place page. Can't progress to looking at route info. Reported07 Jun 2021

It would be good to have a facility for hints and tips for the route. For example Hollow Lane, Mayfield. "When very muddy there is dry route along the north bank above the trackway." I will be proposing that as part of an alternative route Ashbourne to Cheadle. Reported18 Apr 2021

Tried to submit a new route for Staoxf but kept getting an Error (500). Then I went to the Staoxf page and I see four different new routes have appeared, but they're all blank! Reported12 Jun 2021

413 Request Entity Too Large nginx/1.20.0 ARGH, first review, first photos, first slow walk. Gutted. Reported08 Mar 2022

Menu > Home leads to about.blank#blocked on Chrome on Android 9. Reported24 Apr 2021

Can't get past sceen 2 of the training. Says there are two errors but link to errors won't work and I'm not aware there are any errors to correct. Reported20 Jan 2022

Report a problem

Existing Problems Reported with Site

Spotted a problem on the website? Let us know by completing this form and we’ll look into it.

Your name

Your email