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Existing Problems Reported with Site

• Scrolling down the completed surveys, one of the balloons says 'remove area', I think it should be 'remote area', as the adjacent balloon is 'mountainous terrain'. Reported10 May 2022
• I love the new My Slow Ways Stats on the My Account page! However, you are showing that I have done 20 route surveys and 108 route reviews. The reviews number looks about right (although there are a handful that I haven't walked - I knew straight away that they needed to be failed (not verified) and I walked alternatives which I also reviewed. However, the surveys number is way out - I reckon I've done surveys for 84 routes!!! (6 of them were photo surveys, which don't provide route grading, which I think needs to be included, by the way.) Reported24 Apr 2022
• Getting Error 500 whenever I try to load a review using my iphone. This was working ok until a week or so ago. It’s annoying, because it’s more convenient and easier to review from my iphone.Also to add - this ‘report a bug’ form would be better (imo) if the reporting bit was at the top of the screen, instead of having to scroll all the way to the end of the list of reported bugs! Reported12 Apr 2022
• I cannot download the gpx file for MelCal Two. I just get error 404 Reported18 Apr 2022
• Trying to do the surveyor training, but can't get past page 2 of 7, I press next but an error is displayed: "Survey contains errors: 2. Press here to navigate to each error." which are impossible to resolve as there is no input required. Thanks, Tom Reported12 Apr 2022
• I can't get into the swarm stats page, getting Error 500Sorry, something has gone wrong whether I try from home or from the swarm page, both of which go to https://beta.slowways.org/swarm-stats (I was logged in on Chrome on a Windows laptop but get the same result not logged in on Safari on an iPad mini).I am trying to write an article for the Walkers are Welcome internal newsletter, I have this currently (from Facebook) At the time of writing some reports are yet to be received but, nationally, Slow Ways report that, during the swarm :195 routes had been reviewed; 2,008.0 km (1,247.7 miles) of reviews had been shared; 33 routes had been fully verified. I hope this is reasonably accurate. Reported06 Apr 2022
• Showing photos on the map was a lovely addition to the site functionality. However, it seems to have stopped working. I've tried it on lots of routes where it worked previously, and with differing zooms and layers to no avail. Reported30 Mar 2022
• 413 Request Entity Too Largenginx/1.20.0ARGH, first review, first photos, first slow walk. Gutted. Reported08 Mar 2022
• When you go to https://beta.slowways.org/Route/Poynew/7742, the map zooms in on an area near Longnor, much further southeast than the actual route. If you zoom out and move the map over to Poynton, the purple route line displays OK. Problem with the GPX maybe? Reported03 Mar 2022
• On the Swarm Stats page, ‘most recent contributions’ section. I noticed my recent action - a comment on a review of Halbra One - was showing as a comment on Charot One, a route I’ve never looked at! Looks like a bug in how its logging review comment activity.Thanks - Jane Reported29 Mar 2022
• KeiBin Two has no map and should be deleted. It has the same text as KeiBin Three, although the text is repeated for KeiBin Three and half of it could be deleted. I am about to review KeiBin Three. Reported28 Mar 2022
• Hi, I imagine there is an update or something. However, I tried to download a couple of fox files today. Likely to Otley and Guisley to Otley. Both returned an error 500. Tried both a few times. Tq Reported20 Mar 2022
• My last five submitted surveys have not been added to the site. BRISAL 3, PARBUR 2, PARBUR 1, STEPAR 1, ARUSTO 2 Reported13 Mar 2022
• My last two surveys have not appeared on the site. Yeapoo 1 and poohar 1 from about two weeks ago. Tq Reported14 Mar 2022
• If you add route Marpnew/8803 (Greater Manchester) to a waylist, the map of the waylist also includes route Dawexm/8807 (Devon). If you select the Devon route on the map and press 'View Route Details', the URL it goes to is 'Dawexm/8803', which is not a real route. Reported01 Feb 2022
• Once you've saved a route to your account, how do you remove it? I can't find a button to do this on either the route's page or my account page. Reported29 Jan 2022
• Cannot delete waylists, after clicking delete waylist the OK button is unavailable to be clicked on, seems to be embedded behind the main website Reported24 Jan 2022
• Route shown as verified twice but only one reviewer.Worupt One Worcester - Upton upon SevernThis was reviewed and verified for the first time on 01.02.2022 by Grifftinfoilhat It looks like the review was reposted (maybe to add a second photograph) and by doing this it has been verified a second time. However as I understand it a reviewer's second verification shouldn't count toward the total tally, is that right? Otherwise it would be easy to get new routes their snails without going through a proper peer review process.I'm pretty sure previously where I've added a second review to make a note it hasn't counted my second verify tick towards the tally. Reported04 Feb 2022
• Can't get past sceen 2 of the training. Says there are two errors but link to errors won't work and I'm not aware there are any errors to correct. Reported20 Jan 2022
• I submitted a Hucarn One survey but has not appeared on the website.I’m not keen to resubmit in case it duplicates. Reported23 Jan 2022
• I reviewed a route created by Nightauk, and got an email saying: "Hello Nightauk, someone has reviewed your route." I am pretty sure we're not the same person although I admit I can't prove it. Reported16 Jan 2022
• Route Buraxb (Burnham-on-Sea to Axbridge) not showing up when viewing routes from Burnham-on-Sea (https://beta.slowways.org/Settlement/Burnham-on-Sea), but does when looking at routes from Axbridge. Reported04 Jan 2022
• Confirming issue raised on 31/12/2021. Can't get past sceen 2 of the training. Says there are two errors but link to errors won't work and I'm not aware there are any errors to correct. Reported02 Jan 2022
• On https://beta.slowways.org/Route/Edilei/9152, Edilei Three is showing absurdly overaccurate ascent and descent figures (6 decimal places - i.e. to the nearest micron!). The same thing shows up when viewing Edilei Two on the https://beta.slowways.org/Allroutes page. Reported31 Dec 2021
• Can't get passed screen two of the training module. (page 2 of 7) , throws error banner saying two errors on page . Tried with Safari & Firefox (on Mac OS) Reported31 Dec 2021
• Something has gone wrong with Whalley (in Lancashire) and all routes connecting it. It is shown on the main map as a Place with Slow Ways connecting to it, but the actual routes and place are inaccessible. Reported31 Dec 2021
• My reviews and waylist has the route Ascot—Wraysbury but I have never walked or reviewed it. Reported24 Dec 2021
• My waylist https://beta.slowways.org/user/waylist/All%20routes%20walked%20by%20Mary%20Oz/3643 is showing a random straight line from Maidenhead to Ascot. Nowt to do with me! Reported20 Dec 2021
• Something seems to have changed with the waylist pages, and now the map isn't displaying anything! On the waylist page, I just see a blank white screen where the map should be. Reported01 Dec 2021
• I've had the same problem as was reported on 7th November. For the last 3 days I've tried to upload a New OS Site gpx route, and keep getting Error 500. I reverted to Old OS and exported the route, and that version uploaded fine, straight away. Reported25 Nov 2021
• The map function isn't loading at all for us on the site today. We've tried both Chrome and Edge.There is a javascript error in the console that seems related to this - can send more details if you can't replicate the error. Reported27 Nov 2021
• Hi. On 16 May I surveyed OlnBro and filled in the survey data online. I appreciate that in one of the online meetings it was said that these may take a while to appear on the site – but as its been 3 days I am now thinking it didn’t get recorded at your end properly at all. Not meaning to hassle, I know things take time, but please can you clarify whether you got the report data, and if so when it might be uploaded to the site? (I am reluctant to survey other routes if I can't see if I can upload surveys successfully). Thanks v much. Reported19 May 2021
• Am finding a real problem just signing in! On my iPad it goes straight in - but I cannot access my profile ( well I can but it doesn’t tell me password obviously as I’m already logged in...but then when trying to reset password - or find some way of you letting me reset a password - it asks me for my Password ....rrrgh)!! I need to check my password to upload a route to my iPhone. - I see that I have downloaded a local route - but when I open it it is obviously got to be loaded into Mapmywalk...but I cant do it!!I have spent ages going round and round in circles - I could have designed a walk in the time Ive spent here. This is such a shame as I was really looking forwards to trying out a route! Help to access or reset password then?? Reported26 Apr 2021
• I downloaded a Waylist and successfully transferred it to my OS device.All well and good.However, when I look at "My Account" it says I haven't downloaded any routes.Is there a fundamental difference between Routes and Waylists?If so, this needs to be made clear elsewhere on the siteDave Bennett Reported21 May 2021
• The zoom in/out trackpad gesture doesn't work on the site's maps. Using latest Chrome or Firefox on macOS 10.14. Reported14 Jun 2021
• 500 error. Trying to upload new route for Birsut. First got the error yesterday afternoon so I've allowed the site time to update. After 24 hours I am still getting the same error Reported04 Jul 2021
• Website looking good but as others have said the paging needs a bit of refinement.How to link- enjoy responsibly link returns a blank page - verify link paragraph 3 ‘beshould’ needs a space, paragraph 4 ‘aa route’ needs a link?, ‘three people think’ looks odd- survey link paragraph 1 is missing an ‘and’- add link, how can you add is missing a full stop between transport and find, Scotland click here is not a linkGreat Britain and United Kingdom are used interchangeably - is this deliberate?About sectionNo mention of ‘in the news’ and ‘who’s making it happen’ sectionsInformation looks good and easy to read, but have you considered the look and feel of the pages and any accessibility requirements to make the site accessible to everyone? Reported19 Apr 2021
• Too many Waylists which I created by accident or ignorance now I wishto delete them but while a pop up box appears it does't work. I see this was reported back in June but it's still a problem. Reported29 Oct 2021
• Gillingham, Kent brings up routes for both Gillingham, Kent and Gillingham, Dorset. If you select Gillingham, Dorset it is listed as Gillingham, Kent. There is no entry for Gillingham, Dorset Reported14 Oct 2021
• I can't find any way to suggest that the chosen meeting point is the wrong one. For example Biggin, Derbyshire is little more than a hamlet, from memory the only facility is one pub, but the next door village of Hartington is a local service area with a much better range of facilities and transport links. Reported18 Apr 2021
• In the Terrain section of surveys, if a zero is entered against any of the questions such as "What % of the route is on roads?" - it appears in the survey as "There is no data on how much of the route is on roads". I suspect it probably happens with all the questions in that section - with the possible exception of "uncomfortable to walk down" and "boggy ground", which seem to never appear at all in the survey that gets published? Reported09 Sep 2021
• I logged in to try out the beta version of the Slow Ways website ahead of its launch, as invited to participate in todays e-mail.I didnt have an app installed and so I clicked somewhere where Notepad was an option for selecting to download the details of a walk I am interested to try out. Notepad just produces a long list of coded text and now that seems to be set as the default whenever I try to download the details of any walk. I have now installed MapMyWalk but cannot seem to find a way to un-default NotePad. Can you help and then I will try to go further into testing out the website.Thanks Reported15 Apr 2021
• Hi,I get a 500 error trying to upload a route (attempted 02/10/21 in the afternoon). Reported02 Oct 2021
• https://beta.slowways.uk/Page/get-involvedvarious links to route, review, survey, verify etc all point to the top of the howto page rather than taking user to the actual place mark on the page (as is done with the links actually on the howto page) Reported15 Apr 2021
• A phantom route seems to have appeared (BlaWes zero https://beta.slowways.org/Route/Blackwes/8000)regardsBryan Reported21 May 2021
• I've done the surveyor training twice yesterday and once today. Still asks me to do the surveyor training when I click the Survey button. Reported02 May 2021
• 413 Payload too large error message when I tried to load 6 photos Reported26 May 2021
• On my list of waylists (https://beta.slowways.org/user/waylists), I can click "delete waylist" and the window pops up that says "Delete This waylist" but the only option (out of the "x" to close the little popup window, "Yes, delete" and "No, go back") that works is the x to close the window, so I can't actually delete any of my waylists. Reported15 Jun 2021
• There is an error when trying to download the gpx file for Wood Green to Highbury and Islington.It says this XML file does not appear to have any style information associated with it.Code NoSuchKey Reported01 May 2021
• Hi - I wrote a review and wanted to add some photos. It seems that I can only add one - if I upload another it appears to replace the first one. Thanks for looking into this. Reported26 Apr 2021
• There is a route from Ashbourne to Cheadle and Ashbourne to Uttoxeter but neither are listed as a nearby route for Ashbourne. https://beta.slowways.uk/Place/ashbourne Reported18 Apr 2021
• https://beta.slowways.uk/registerLinks to creative commons and terms open in same page rather than a new page or new tab so user could lose info entered before they follow link - can use back to return but password field loses any data entered Reported15 Apr 2021
• I'm seeing what looks like one big route : Marden—Headcorn all over the place, almost 200km on the journey planner, looks like a test route could be live? Tried on different browsers, logged in and out. Also www.slowways.org is still diverting to beta.slowways.org - is this correct? Reported29 Apr 2021
• I have written an alternative route to WilSal 1 but it won't let me submit it. Reported04 May 2021
• At the Where Will You Go? search-If I search for Worcester, it is all fine - correct results.If I search for Malvern, then I get results for Salisbury. Reported16 Apr 2021
• I just tried to write a review for one of the Plymouth-Plymstock routes today (22/05/2021), along with 3 photos, and I received an Error 500 message after submitting. Reported22 May 2021
• I've had a number of 500 errors trying to upload gpx files. (Dudrow 2 and Seddud 2). I noticed this was having switched to the new OS website. I switched over to the old website and re exported and that did the trick, but it'd be easier if I didn't have to do that. Can you look into it please. I think the new gpx files are bigger Reported07 Nov 2021
• I can’t work out how to view a route. If I click download nothing seems to happen. Trying to access on my iPhone so likewise if I try to print it says not compatible with screen size. Will try using laptop but ideally I need to be able to access the route from phone to follow when out walking. Shame to hit a dead end so soon. Reported30 Apr 2021
• It would be good to have a facility for hints and tips for the route. For example Hollow Lane, Mayfield. "When very muddy there is dry route along the north bank above the trackway." I will be proposing that as part of an alternative route Ashbourne to Cheadle. Reported18 Apr 2021
• I have reviewed a route - CanHer - Canterbury to Herne Bay. I up loaded some images but only one image is shown. I have mentioned residential, developments, woodlands and farmland in my review and thought I should illustrate how varied this walk was. Reported01 May 2021
• Tried to upload five photos for CURFAI2 but the system only seemed to be able to upload one. How can I add the others? I have grid references for the photos which I have put on the comments tab. Is there a better way of doing this?Thanks Reported02 May 2021
• I can't click the remember me option when I sign in. Reported20 Jul 2021
• Trying to upload an alternative route .gpx file from https://beta.slowways.org/SlowWay/Stoshe/Suggest produces Error 500 - Sorry, something has gone wrong. I could email you the gpx file if it helps Reported24 Apr 2021
• '"Survey does not excise or is not accessible" for facility update for Great Dunmow. :) Reported25 Apr 2021
• All route pages are down and serving Error 500. Reported07 Jun 2021
• Woohig1 has a bug when downloading the GPX file, I got this error: https://slowways.s3.eu-west-2.amazonaws.com/gpx/3235_Woohig_Wood%20Green_Highbury%20%26amp%3B%20Islington%20Station.gpx Reported05 May 2021
• I’ve reported a few bugs but wanted to say that this looks good, there’s lots of great information available and I’m excited about getting out there and starting to walk and report/review some of the routes local to me. It’s a great initiative and I look forward to seeing it develop over time. Well done to all involved. Reported19 Apr 2021
• Menu > Home leads to about.blank#blocked on Chrome on Android 9. Reported24 Apr 2021
• I added multiple photos to my review for Hamwoo1 but only one is showing. It says upload files plural so if only one image can be saved per review this should be made clear. Reported05 May 2021
• Hi. On Tuesday 18.05.2021 I walked route Ellche (from Chester to Ellesmere Port). Yesterday I tried to submit a review and also undertake a verification. I had selected 15 photos (all less than 10MB). I tried to submit the report twice having taken ages to load-up the photos (which all showed up in photo preview after they loaded). However, each time I pressed submit after completing the verification section I got an 'Error 500: Sorry, something has gone wrong' message. Today I have tried again with 15 photos and got it again each time. I then tried with just 3 photos and the same has happened. I'm not sure if the issue is with me in terms of photos or text format or with the website etc? For example, in addition to the 15 photos my comments were fairly long - not quite an A4 sheet at font size 11 - but there is no indication of any word or character limit. Also, I first wrote up the comments in Word and then copied and paste to the Comments Box (so not sure if that's an issue?). SOS! Thanks. Paul Reported20 May 2021
• When signing up the form requires a username, email address and password. When I logged in I used username and password but then it asked me to use my email address to login. Note that I use a password manager so whilst the form may have said "email", auto-complete fills it in anyway.I would avoid "username" as it's generally regarded as the other part of logging in. If the username is meant as a way of identifying you to other users, probably better to make this a "Nickname" or "Name" which can then be updated in a profile section.Lastly, passwords will become a thing of the past. Even banking now (Monzo) does not have a password. I would recommend adding to your backlog to drop passwords and use email authentication. Reported24 Apr 2021
• I'm trying to create a new route, but I'm getting a consistent 500 server error immediately after selecting a .gpx file for upload (but before submitting the route itself). The error pops up almost immediately - it seems too quick to have performed an upload. Reported22 Jun 2021
• - I cannot see any actual routes/maps ! - I can see everything else fine - and I know what it should look like as I have done the online session this week - but for routes/maps I am just getting just blank screens ..... help ..... Reported30 Apr 2021
• https://beta.slowways.org/Route/Knuhal/3222 is showing a 500 error though other routes are not. Reported10 Jul 2021
• The reset e-mail for a forgotten password is not arriving Reported24 Apr 2021
• Went into 'Edit your profile' but unable to change my forum profile from 'No' to 'Yes' to receive a Newsletter or change my units from km to miles.I made the changes and saved but the profile still shows 'No' and 'Km' respectively. Reported29 Apr 2021
• The important node town of MOLD, Flintshire, is not recognised as a place - I type in Buckley instead. OK when I click on Mold as a node. Some routes from Mold go over private ground, no public path, or use paths that are impassable/do not exist. Reported26 Jun 2021
• Tried to submit a new route for Staoxf but kept getting an Error (500). Then I went to the Staoxf page and I see four different new routes have appeared, but they're all blank! Reported12 Jun 2021
• Waylist names are allowed to include slashes, but these screw up the link to view the waylist afterwards as the slashes are interpreted incorrectly in the link address. Reported22 Jun 2021
• HiI load a new route for Woburn Sands Wobwob two on 8 May, this route does not show on the list of routes from Woburn Sands, it only shows when you actually select Wobwob one route then it is shown as an alternativeRegardsLiz McBreen Reported11 May 2021
• 04.07.21 I was uploading my review of Pathar1 on which I had submitted the allowed total of 15 pictures that I had referenced in the written review. It appears to have deleted all but the 1st 3 pictures"Oops! An Error OccurredThe server returned a "413 Payload Too Large".Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused." Reported04 Jul 2021
• Hopefully one notification now. Reported30 Apr 2021
• sss Reported29 Apr 2021
• How to pagesMissing several screen grabs and lots of missing links Reported19 Apr 2021
• "Slow Ways Route Name - The first 3 letters of each place"but Baldwin's Gate—StoneBaldsto one . . . should be Balsto Reported15 Apr 2021
• After choosing where do you want to go? the next page is https://beta.slowways.uk/Place/xxxx.On clicking + [Zoom in] the whole screen scrolls up about 1 row. Consequently the +/- zoom buttons have moved up. It's too easy to click twice to zoom in and find one has zoomed in and then back out. Once the screen has scrolled up on the first click subsequent + or - does not cause it to move Reported15 Apr 2021
• View routes from WideopenShows Widgos zero Wideopen to Gosworth - should be GosforthConsequently Gosforth to Wideopen does not exist!then click on 'See all routes from Gosworth' (https://beta.slowways.uk/Settlement/Gosworth) gives error 404 Reported15 Apr 2021
• Unable to report problems on specific routes intermittently- seems to particularly be a problem for those marked as zero, where it says there is no route yet available for this (even though there are then several others).This website will be a great resource by the way! Reported25 Apr 2021
• When searching for Ingleton (NY) on the homepage only Ingleton (CD) was shown. When multiple locations with the same name exist could you be allowed to choose ? Reported03 May 2021
• Cannot do a place survey for Gillingham (Dorset). It appears this is because Gillingham in Dorset and Gillingham in Kent both have the place name Gillingham, and any reference to Gillingham links to the Kent one. This also means that any attempt to create a new route for the existing Slow Ways from the Dorset Gillingham (Gilmer, Gilsha, Margil, Stagil, Wingil) requires the Kent Gillingham as a start point. Gillingham is a Walkers are Welcome town, but we really can't promote Slow Ways in North Dorset until this is resolved. I suggested in the forum that they be renamed Gillingham (Dorset) and Gillingham (Kent). Could this be looked at quite urgently please? Thanks Reported30 Apr 2021
• Logging a report threw up an error page - I’ve taken a screen shot and can send via other means if you need it. Reported19 Apr 2021
• When I signed up I couldn't enter my correct surname as your website does not allow apostrophes. It would be good if you could change your settings to allow Irish surnames. It doesn't feel very welcoming being told your name is invalid or incorrect. Reported24 Apr 2021
• Seems to be no obvious way to add a new route unless it's a modification of an existing one. Can't find any FAQ or help to advice if new routes can be added Reported24 Apr 2021
• Error 500 when trying to upload a route. A notice appeared beforehand to say congratulations that the start and end points matched so this is not the cause of the error. Reported02 Jul 2021
• Attempting to upload a route. Complained that more than 15m from start and end points. However it is very difficult to achieve that accuracy when working from a map. End points must be well defined. For example in Ashbourne it should be either the bus station or the centre of the pedestrian bridge from Compton over the Henmore Brook and not a vague point in the Sainsbury's Supermarket pedestrian access! Reported18 Apr 2021
• Tried the 'Complete our surveyor training here.' link on my profile, get the message 'The survey does not exist or is not accessible.' Reported30 Apr 2021
• The delete account link in "Update profile information" seems to be missing. Reported22 Aug 2021
• 'About' page appears to show the Slowways network map twice Reported15 Apr 2021
• I noted this was reported. My route won't upload because the start and endpoints don't match but I put both into my OS Maps program and included them in the route?"When uploading a route the start and end points have to match the pre-existing choice of start and end already on the website. It shouldn't matter if a route goes from the existing "end" to the existing "start", i.e. is inverted. (e.g. Chippenham to Calne is the same as Calne to Chippenham - either direction should work.)" Reported26 Apr 2021
• Same as previous reported problem - I tried to upload an alternative route with 2 photos and gpx file with correct end points and got the same error message Reported04 Jul 2021

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