Existing problems reported with 500
- Hi. On Tuesday 18.05.2021 I walked route Ellche (from Chester to Ellesmere Port). Yesterday I tried to submit a review and also undertake a verification. I had selected 15 photos (all less than 10MB). I tried to submit the report twice having taken ages to load-up the photos (which all showed up in photo preview after they loaded). However, each time I pressed submit after completing the verification section I got an 'Error 500: Sorry, something has gone wrong' message. Today I have tried again with 15 photos and got it again each time. I then tried with just 3 photos and the same has happened. I'm not sure if the issue is with me in terms of photos or text format or with the website etc? For example, in addition to the 15 photos my comments were fairly long - not quite an A4 sheet at font size 11 - but there is no indication of any word or character limit. Also, I first wrote up the comments in Word and then copied and paste to the Comments Box (so not sure if that's an issue?). SOS! Thanks. Paul Reported 20 May 2021
- 500 error. Trying to upload new route for Birsut. First got the error yesterday afternoon so I've allowed the site time to update. After 24 hours I am still getting the same error Reported 04 Jul 2021
- This is a follow-up to your previous request #846 "Problem with a General: Site" Hi Christie I have tried to report two bugs/errors for a few days but keep getting Error 500, so I am trying emailing them. First A few of days ago, I accidentally clicked a second time to submit my review of Prebam Two, which I had created, when the first submission didn't show up quickly. My review is now duplicated, so please could you remove one of them. Second My Waylist map is showing Barrhead to Thorniebank (Bartho) which I didn’t add, and have never even viewed. When I click that route, and View Route Details, it takes me to Preley Two. Beneath my review is Other Routes for Barrhead—Thornliebank. Thanks Mary Oz (Austin) Reported 19 Feb 2022
- Hi, I tried to add some photos to my review of Gospor one route but kept getting an error 500 message. I did leave a comment on the bugs page already with more details but wanted to send the pics in case someone can add them to the review from your end. Thanks, Julie image0.jpeg image1.jpeg image2.jpeg image3.jpeg image6.jpeg image5.jpeg Reported 06 Mar 2023
- Hi Yesterday I surveyed the route Adel to Pool in Wharfedale (Pooade). In the evening I completed a survey questionnaire and spent ages uploading 14 photos, but then at the end got an error message. When I have more time I will try again but I don't want to go to all the effort of typing all my comments and uploading the photos again, if the same thing is going to happen again. I thought it maybe would take time for my report to appear but I've checked again tonight and it isn't there. Is there a problem at the moment with surveys do you know? Thanks Lynne Strutt Sent from Samsung tablet. Reported 13 May 2021